• Shipping Charges

Shipping is charged on the basis of distance and weight of the parcel. Before Checkout, You can calculate the shipping charges for your order by submitting the name for your state and pin code.

• Shipping duration

Please refer the product page for estimated shipping and delivery timelines. From the time of shipping, it takes about 15-20 days for domestic orders. If you have placed an order with multiple items, please note that your items may arrive in multiple shipments.

The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

• Shipping Support

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please contact us through Instagram or write to us at komalpardeshi221@gmail.com and we will try our best to resolve your issues.

• Order tracking

Once your order has been dispatched, you will receive an SMS with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our end.

If we are unable to fulfil the order in 20 days due to any reasons, it shall be cancelled.

COURIER

• Delivery takes 15- 20 business days. Delivery time excludes payment verification & administrative processes.

• Delivery is trackable and 100% insured.
• The customer or addressee (anyone living at the address) will be required to sign for the package at the door.
• If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.
• As soon as the order is shipped, we will send a detailed message with the name of the courier company and tracking number, it’s customers duty to follow up with the courier company after that, we can help them with the exact status of the order along with its location.

MAILING HOURS

• Your orders will only be processed and packed during the operation hours. Our mailing team operates from 10.30am to 6.30pm, Monday – Friday (exclusive of Public Holidays).